Advice, Support and Guidance

Advice, information, guidance and support for the family and friends who care about a client

Access to benefits and services

• Referrals for service from appropriate available service providers
• Help completing applications for housing, benefits, or services

Consultation

• Understanding available resources for Cambridge Residents 60+
• Understanding Healthcare Options
• Understanding Housing Options
• SHINE (Serving the Health Insurance Needs of Everyone) Counseling

Counseling

• Regarding issues of aging and important decisions facing clients

Ongoing Case Management

For those clients that need ongoing, consistent support from PSS. In addition to the services described above, services may also include

• Bill paying
• Assistance completing benefits re-certification
• Assistance completing housing re-certificationAdvocacy and assistance regarding medical needs and care
• Assistance establishing their Health Care Proxy, Power of Attorney and Will
• Other needs identified by clients and their social worker