The goal of the services provided is to guide clients regarding the choices they have, given the personal and community resources available to them. Services may be short-term or long-term, depending on the client’s needs and wishes. PSS works collaboratively with clients, caregivers, and service providers.
Consultation
- Understanding available resources for Cambridge Residents 60+
- Understanding Healthcare Options
- Understanding Housing Options
- SHINE (Serving the Health Insurance Needs of Everyone) Counseling
Access to benefits and services
- Referrals for service from appropriate available service providers
- Help completing applications for housing, benefits, or services
Caregiver Support
- Advice, information, guidance and support for the family and friends who care about a client
Counseling
- Regarding issues of aging and important decisions facing clients
Ongoing Case Management
For those clients that need ongoing, consistent support from PSS, in addition to the services described above, services may also include
- Bill paying
- Assistance completing benefits re-certification
- Assistance completing housing re-certification
- Advocacy and assistance regarding medical needs and care
- Assistance establishing their Health Care Proxy, Power of Attorney and Will
- Other needs identified by clients and their social worker