Ongoing Case Management

For those clients that need ongoing, consistent support from PSS. In addition to the services described above, services may also include

• Bill paying
• Assistance completing benefits re-certification
• Assistance completing housing re-certificationAdvocacy and assistance regarding medical needs and care
• Assistance establishing their Health Care Proxy, Power of Attorney and Will
• Other needs identified by clients and their social worker

Access to benefits and services

• Referrals for service from appropriate available service providers
• Help completing applications for housing, benefits, or services

Consultation

• Understanding available resources for Cambridge Residents 60+
• Understanding Healthcare Options
• Understanding Housing Options
• SHINE (Serving the Health Insurance Needs of Everyone) Counseling

Caregivers Support

• Advice, information, guidance and support for the family and friends who care about a client

Counseling

• Regarding issues of aging and important decisions facing clients